As soon as your order ships, we will send a shipping confirmation to the email address associated with your account so you’re able to track your order and view your personal estimated delivery date. This delivery date is subject to change as the shipping carrier updates your tracking information.
In the case your tracking information no longer updates, your delivery date estimate changes to a Pending Delivery message, or you see any other unusual updates to your tracking information, please be patient! Most of the time, your tracking information will continue to update within a couple of days, a new delivery date estimate will be assigned, and your box will be delivered shortly thereafter.
To view all tracking updates and details of your shipment, please click Expand History on your tracking link.
If your tracking link has not updated for an extended period of time (more than 5-7 business days), or you feel your order is lost, please reach out to our Community Support Team at firstname.lastname@example.org, and we will open an investigation with the shipping carrier to ensure the safe arrival of your order.