Should you ever receive a product that is damaged, or your shipment is missing a product altogether, please send an email to firstname.lastname@example.org within two (2) weeks of delivery and our Community Support Team will assist you with replacing this item! To expedite this process, please include a photo of the damaged product.
NOTE: Unfortunately, it has come to our attention that some individual subscribers have disingenuously engaged in the reselling of goods misrepresented as damaged or missing. Such behavior impacts our ability to provide the best possible customer support and to deliver high quality products into the hands of members at the lowest possible price. To protect the interests of our community members, we reserve the right to terminate a customer’s membership(s) in the event of a fraudulent claim.