Winter ’21 Boxes and orders placed in the Winter Add-On Market are expected to begin shipping late December and continue through February.
In an effort to ensure that our warehouse staff is safe and socially distanced during the holiday period, and throughout the course of the pandemic, we’ve made the (very difficult) decision not to offer holiday shipping this year. If you were hoping to gift a box this holiday season, there are still a few different options you can use to do so. Please see our support article HERE
While we will be working tirelessly to fulfill orders and seasonal boxes in the most timely manner possible, our guiding mission is to offer our members the best possible prices and operate the Market and distribution of our seasonal boxes in the most safe and sustainable way possible.
As difficult of a decision as this was, and as much as we were hoping to provide holiday shipping this year — enabling our community to share their favorite finds with friends and family as holiday gifts — we’ve found it especially important during this challenging year to support decisions that protect the health and livelihood of our makers, brand partners, and fulfillment team, prioritizing people over profit.
This year has delivered many challenges to all of us, including production delays for both our brand partners and artisans, as they’ve navigated unexpected twists and turns and adapted (gracefully, we might add!) to implement additional protocols in an effort to ensure the utmost safety of their teams. As the products we include in every seasonal box and Add-On Market often come from smaller, up-and-coming brand partners and makers around the world, disruptions like these can have a greater and longer lasting impact. Such disruptions not only impact the time it takes to produce the amount of inventory required for our core seasonal boxes or Add-On Market, but also the length of time it takes for that inventory to reach our fulfillment partner, as many shipping couriers are navigating similar difficulties and delays.
At the end of the day, we believe that your dollar casts a vote for a better world; one where people and the planet are prioritized over profit. As this year comes to a close, we’d like to thank you for your continued understanding and unwavering support, as you choose to cast your vote with us, investing in both people and the planet, and directly sustaining the livelihoods of the artisans, makers, and small businesses hit hardest during these uncertain times. The power of the community that we’ve built together has never been as empowering as it has been this past year, and we are continually in awe of your commitment to making the world a brighter place in spite of the hardships we know you must be undergoing and your ability to extend opportunities to so many around the globe.
From all of us, we wish you and your loved ones a very happy and very safe holiday season!